We talk to people working with sensitive data every day, listen for the small frictions that slow them down, and sketch lightweight tools that make those steps smoother.
Run small surveys and conversations to understand real needs.
Build quick prototypes around sensitive-data workflows.
Share insights and demos with the research community.
UserLab is a small research group based in Massachusetts and New York, started by Ganesh and Michi to learn from real users and experiment with lightweight, human-centered workflow tools.
If you work with REDCap, research data, sensitive fields, or access-controlled
workflows, we’d love to hear what slows you down.
Email: info@userlab.org
Discord: Join the server